41. Michael West. Compassionate Leadership in the NHS

How do you create compassionate cultures? What does compassionate leadership look like and what are the economic benefits?

Michael West CBE joined The King's Fund as a Senior Fellow in 2013. He is Professor of Work and Organisational Psychology at Lancaster University, Visiting Professor at University College, Dublin, and Emeritus Professor at Aston University.

Hugely experienced Michael has authored, edited and co-edited 20 books and has published more than 200 articles on teamwork, leadership and culture, particularly in healthcare. He is a Fellow of the British Psychological Society, the American Psychological Association (APA), the APA Society for Industrial/Organisational Psychology, the Academy of Social Sciences, the International Association of Applied Psychologists and the British Academy of Management.

Michael has extensive experience of working to improve staff experience and care quality. He assisted the development of the national frameworks on improvement and leadership development in England in Northern Ireland, and is currently supporting Health Education and Improvement Wales to develop the national health and care leadership strategy in Wales. He co-chaired the two-year inquiry into the mental health and wellbeing of nurses and midwives across the UK which was published in 2020. His latest book is Compassionate Leadership published this summer, the link is below.

 

https://www.amazon.co.uk/Compassionate-Leadership-Sustaining-Humanity-Presence/dp/0995766975